Terms and conditions

Terms and Conditions

These Terms and Conditions govern the use of the Chaletia website and the associated services. By accessing our website or using our services, you agree to these terms in full. If you do not agree with any part of these terms, you must not use our website or our services.

1. Acceptance of Terms

By accessing or using the services offered by Chaletia, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined below. Chaletia reserves the right to modify these terms at any time, and changes will be posted on this page with a new effective date. We encourage you to review this page regularly to stay informed about updates.

2. Services Offered

Chaletia provides an automation solution for managing rental properties for chalet owners and other short-term rental accommodations. Our services include reservation management, cleaning coordination, access management, and more. These services are subject to the availability of features and may be modified at Chaletia’s discretion.

3. Use of the Website and Services

You agree to use our website and services in compliance with applicable laws and regulations. You also agree not to use the website or services to:

• Violate local, national, or international laws.

• Publish or distribute illegal, defamatory, obscene, threatening, or discriminatory content.

• Interfere with the access to or operation of the website, including through the use of viruses, malware, or similar methods.

Chaletia reserves the right to suspend or terminate access to its services in case of non-compliance with these terms.

4. Account Registration and Security

To use certain Chaletia services, you may need to create a user account. You agree to provide accurate and complete information during registration and to keep this information up to date.

You are responsible for the security of your account and any activities carried out under your account. If you suspect unauthorized use of your account, you must notify Chaletia immediately.

5. Pricing and Payments

Chaletia’s service fees are listed on our website and may vary depending on the type of services requested. Prices are displayed in CAD and are subject to GST/QST or other applicable taxes.

Payments for our services are processed securely. You agree to pay all amounts due for the use of our services within the agreed timeframes. In case of non-payment, Chaletia reserves the right to suspend access to the services.

6. Changes to Services and Pricing

Chaletia reserves the right to modify or suspend its services at any time without notice. We also reserve the right to change our pricing at any time, but you will be informed of any price changes before they take effect on your account.

7. Intellectual Property

The content of the website—including but not limited to text, graphics, logos, images, videos, icons, software, and other elements—is the exclusive property of Chaletia or its partners and is protected by intellectual property laws.

No part of the website content may be reproduced, distributed, modified, or used without prior written consent from Chaletia.

8. Limitation of Liability

Chaletia makes every effort to ensure the proper functioning of its website and services but cannot be held responsible for errors, omissions, interruptions, or technical issues that may occur.

Chaletia shall not be liable for any direct or indirect damages resulting from the use of its website or services, including but not limited to data loss, business interruption, or material damages.

9. Data Privacy

Chaletia is committed to protecting your personal information in accordance with its Privacy Policy. To learn more about how we collect, use, and protect your data, please refer to our Privacy Policy.

10. Termination

Chaletia reserves the right to suspend or terminate access to its services at any time and without notice if these terms are violated. You may also terminate your account by contacting us directly.

In case of termination, you remain responsible for any payments due up to the effective date of termination. No fees already paid will be refunded, except where required by law.

11. Links to Third‑Party Websites

The Chaletia website may contain links to external websites. These websites are not under our control, and Chaletia cannot be held responsible for their content or privacy practices. We encourage you to review the terms and privacy policies of those third‑party websites.

12. Indemnification

You agree to defend, indemnify, and hold Chaletia harmless from any claims, damages, losses, costs, or expenses—including legal fees—arising from your use of the website or your violation of these terms and conditions.

13. Governing Law and Jurisdiction

These terms are governed by the laws applicable in [your country]. In the event of a dispute concerning the interpretation or enforcement of these terms, you agree to submit the matter to the competent courts of [your city or region].